Employers are now legally obliged to make all their services accessible including
web sites, intranets and extranets.
How does it apply to web sites?
Websites will most commonly be covered when they constitute the provision
of a service. The example quoted by the Act is an airline company
providing a flight reservation and booking service to the public
on its web site. It is important to remember that it is the provision of the
service which is affected by Part III of the Act and not the nature of the
service or business or the type of establishment from which it is provided.
Failure to comply
A disabled person can make a claim against you if your web site makes it impossible or unreasonably
difficult to access information and services. If you have not made reasonable adjustments and cannot
show that this failure is justified, then you may be liable under the Act, and may have to pay compensation
and be ordered by a court to change your site. It is likely that anyone taking this action would have the
backing of the
Disability Rights Commission
(DRC) and/or the
Royal National Institute for the Blind (RNIB).
The RNIB has recently been involved in two such cases, one of which
was the subject of county court proceedings. These are the first
court proceedings in the UK which we are aware of that related in
any way to the provision of a service on the web. Currently the RNIB
is working on potential cases involving website accessibility on
behalf of other blind and partially sighted people under the DDA.
Level of compliance
At Integralvision we recommend that websites achieve at least the basic level
of compliance that the
World Wide Web Consortium (W3C)
recommend in their Web site Accessibility Guidelines (WAG) version
1.0. Certain type of sites: local government, education and other
high profile sites should be aiming to achieve a minimum double AA
compliance.
Integralvision has recently created templates for the new Dartmoor
National Park Authority web site to achieve double AA compliance.
All our sites built since October 2004 have been built to the basic
level of compliance that the W3C recommend. Our own web site has
undergone a complete rebuild to achieve compliance.